customer reviews – Lee Duigon

robbie picture

As you can see, I am not dodging live missiles on the Garden State Parkway this morning. We bagged Robbie’s appointment with radioactive iodine, and our regular vet says there are other things we can do by way of treatment.

The main reason for this change of plan was Customer Reviews. From now on we don’t go anywhere without first reading the Customer Reviews.

And the reviews for this place, at the other end of the state, were terrible. Angry, scathing, bad reviews outnumbered the so-so/not-that-awful reviews by at least 10 to 1. (We didn’t find any really good reviews.) Crikey. Dr. Moreau would’ve got better reviews than this place.

The lesson is, read the reviews before you take the plunge. I’m convinced we saved ourselves a world of hurt. (Like, for instance, kill your pet and then hit you with a bill for $5,000 or more. Out of the blue, as it were.) There are villains out there waiting to take advantage of us. Learn from other people’s experiences.

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Nope, uh-uh, deal’s off–we are not going to take Robbie for radioactive iodine treatment tomorrow. We have changed our minds.

This is because we have read customer reviews of this clinic where we were supposed to go, and really, really bad reviews outnumbered so-so reviews by at least 10-1. There were no really positive reviews. And not only that: dealing with them on the phone, they put us off with what looked like a serious want of professionalism and an alarming bent for greed. They seem to be specializing in extracting unexpectedly high fees from their clients.

So we cancelled.

Thank you for your prayers. I think God answered them by warning us off.

Our regular vet thinks there are other things we can do to treat Robbie’s hyperthyroid problem. I hope so. But no way we’re taking her to that other place down the highway.