
We ordered some $70 worth of groceries from Whole Foods the other day. In due course, the order was delivered. End of story–well, no. More like the beginning.
Shortly after we’d put away our groceries, we got an email from amazon.com telling us “We were unable to deliver your order”–and therefore we are refunding your payment.
Somebody made a mistake. The order was delivered, all shipshape. Somebody got the address mixed up or something.
Well, you wouldn’t believe how hard we had to work to set it right. Phone this number, phone that one, talk to robots, and to the occasional human being who happened to be present. It took two days to give these people their money back! We hope that goal has finally been achieved. Maybe there’ll be another error somewhere and the bailiffs will break down our door and drag us off to Camp Biden. For a time there we felt like characters in M.R. James’ Casting the Runes: maybe whoever winds up with that money will regret it.